LienNow

Terms and Conditions of Service

Effective Date: July 1, 2026 |     Version: [1.0]

The Short Version (plain English)

A quick summary for convenience – this is not the agreement itself. The numbered terms below are what actually govern, and if the summary and the full terms ever seem to disagree, the full terms control.

We’re not a law firm. Period.

LienNow prepares and processes lien and notice documents. We are not attorneys; we don’t give legal advice, and using us doesn’t create an attorney-client relationship. Questions about deadlines, whether you actually have lien rights, or how much to claim should go to a construction attorney – not to us.

You give us the facts; we complete the forms. Period.

You provide the project information, and we complete standard forms with it and handle the mailing, serving, filing, or recording. We don’t decide what your rights are or choose your strategy for you.

Accurate information is on you. Period.

We rely on what you give us, and we don’t independently verify it for legal sufficiency. If the information you provide is wrong, missing, or misleading, that’s your responsibility – not ours.

Filing a lien isn’t a guarantee of payment. Period.

We can prepare and submit the paperwork. We can’t make anyone pay you, and we don’t guarantee that any document will be accepted, recorded, or legally effective.

Deadlines are yours to confirm. Period.

Lien and notice deadlines are strict and easy to miss. Any dates we mention are for convenience only – confirm them yourself, ideally with an attorney.

Pay on time. Period.

Invoices are due according to your order or account terms. Past-due accounts may incur late fees of $100 per month and may lose portal and document access until the balance is paid. Billing questions: info@liennow.com.

The full terms below fill in the details. They’re worth reading.

1. Agreement to These Terms

These Terms and Conditions of Service (the “Terms”) form a binding agreement between you and SFV-LLGC, LLC, a Michigan limited liability company doing business as “LienNow” (“LienNow,” the “Company,” “we,” “us,” or “our”). Together with any order form, invoice, membership or subscription agreement, written proposal, service agreement, published Privacy Policy, and any state-specific addendum or disclosure we provide, these Terms govern your access to and use of LienNow’s services (collectively, the “Services”).

By requesting, ordering, purchasing, accessing, or using any Service, you agree to these Terms. If you act on behalf of a contractor, supplier, property owner, association, company, or other entity, you represent that you are authorized to bind that entity, and “you” refers to both you individually and that entity. If you do not agree to these Terms, do not use the Services.

2. LienNow Is Not a Law Firm and Does Not Provide Legal Advice

LienNow is a document-preparation, notice, mailing, recording-coordination, research, and administrative service provider. LienNow is not a law firm, is not a licensed attorney, and does not practice law. LienNow does not provide legal advice, legal opinions, legal representation, or attorney services of any kind.

No attorney-client relationship is created by your use of the Services, by any communication with LienNow personnel, by any content on our website, or by any document we prepare, mail, serve, record, file, or otherwise handle for you. Communications with LienNow are not privileged.

LienNow prepares and processes documents as a self-help service, based on the information and instructions you supply and approve. LienNow does not select legal strategy for you, does not decide whether you have lien, bond-claim, or payment rights, and does not decide whether a particular document, deadline, or course of action is legally appropriate for your situation. Any assistance we provide with completing or processing a document is clerical and administrative, not legal, in nature.

Lien, notice, and bond-claim laws vary by state, project type, contract type, claimant role, delivery method, deadline, and property classification, and they change through legislation, court decisions, and administrative and recorder practice. You are solely responsible for determining whether you have rights, whether a document is appropriate, and whether any deadline applies. You should consult a qualified attorney licensed in the applicable jurisdiction before relying on any document or taking any action that may affect your legal, lien, title, payment, contract, bond-claim, or collection rights.

3. Nature and Scope of Services

Depending on your order, your state, the project, and current availability, LienNow may provide some or all of the following:

  • Preparation of construction-related notices, lien claims, releases and discharges of lien, cancellations, affidavits, bond-claim notices, demand or reminder letters, and related documents, based on the information you supply and approve.
  • Administrative coordination of standard mail, certified mail, courier delivery, electronic recording, county recording, secretary-of-state filing, or other third-party delivery or filing methods.
  • Research of property, owner, legal description, parcel, recording, or project information using public records, third-party databases, title sources, customer-supplied information, and other available resources.
  • Status tracking, customer communications, document storage and copies, proofs of mailing and delivery, recording receipts, and rejection notices.
  • General educational information about lien and notice processes, provided for informational purposes only and not as legal advice.

LienNow may refuse, pause, cancel, or decline any order – including where information is missing, a deadline appears impossible or uncertain, the request is outside our service scope, the request appears fraudulent or improper, payment has not been made, or we otherwise reasonably determine we cannot process it. Descriptions of the Services on our website or in marketing materials are for general reference and do not expand the specific Services covered by your order.

4. Your Information and Responsibilities

You are solely responsible for the accuracy, completeness, timeliness, and legal sufficiency of all information you provide. We prepare and process documents based on that information and on the items you approve. You represent and warrant that the information you submit is true, accurate, complete, and not misleading to the best of your knowledge, and that you have a good-faith basis for any amount claimed, any party identified, any property described, and any document requested.

LienNow does not independently verify your information for legal sufficiency, does not determine whether your claim is valid, and does not determine whether any document will be enforceable. Any review we perform is administrative only and is not legal review. You are responsible for promptly providing corrections, approvals, signatures, notarizations, exhibits, and other materials we request; delays on your part may delay or prevent completion of a Service.

5. Deadlines and Timing

Any deadline information we provide is administrative and informational only. LienNow does not guarantee the accuracy of any deadline calculation or the legal effect of any deadline-related information, and you are responsible for independently verifying all applicable deadlines, ideally with legal counsel. You acknowledge that lien, notice, bond-claim, and enforcement deadlines are complex and fact-specific, and that missing one can cause a loss of rights.

Unless a separate written agreement states otherwise, LienNow will use commercially reasonable efforts to process orders within any timeframe quoted to you, but does not guarantee that any document will be prepared, mailed, served, recorded, filed, accepted, indexed, or received by any particular date. Timing may be affected by your delays, missing information, payment issues, recorder or secretary-of-state procedures, title or record problems, courier or postal delays, holidays, weather, outages, third-party platform issues, rejected filings, government backlogs, and other circumstances outside our control.

6. Property and Public-Record Research

When LienNow researches property, owner, legal-description, parcel, recording, or project information, it relies on public records, government and recorder databases, tax and assessment data, third-party sources, and information you provide. These sources may be incomplete, outdated, incorrect, unavailable, or inconsistent. LienNow does not guarantee the accuracy, currency, completeness, or legal sufficiency of any research result. You are responsible for reviewing and approving information before it is used in a document; if you approve it, fail to correct it, or fail to respond to a request for approval, you accept responsibility for the information used.

7. Document Preparation, Limited Agency, Signing, Mailing, and Recording

For the limited purpose of preparing, submitting, mailing, serving, recording, filing, delivering, releasing, correcting, or otherwise processing the documents you order, you appoint LienNow and its employees, contractors, vendors, and authorized agents as your limited agent. This appointment extends only to actions reasonably necessary to perform the Service you ordered. Where you have specifically authorized it in writing, you authorize LienNow to affix your signature (including an electronic or scanned signature) to a document you have reviewed and approved.

You remain solely responsible for the substance, truthfulness, accuracy, validity, and legal effect of every document prepared, signed, mailed, served, filed, or recorded through LienNow. LienNow has no control over county recorders, registers of deeds, clerks, secretaries of state, courts, postal carriers, couriers, e-recording vendors, process servers, title companies, or other third parties, and documents may be rejected, delayed, mis-indexed, refused, returned, lost, or mishandled for reasons outside our control.

If a filing or recording is rejected, LienNow may, in its discretion and where reasonably possible, assist with one resubmission or correction attempt at no additional service fee, though third-party costs may still apply. Additional attempts, corrections, exhibits, notarization, or filing and recording fees may require a new order or additional payment.

8. Prohibited, Fraudulent, or Improper Documents

You may not use LienNow to prepare, submit, record, file, serve, mail, or threaten any document that is false, fraudulent, inflated, retaliatory, knowingly improper, or legally baseless, or that is intended to harass, intimidate, cloud title without a good-faith basis, or unlawfully interfere with another party’s rights.

If any document handled through LienNow is challenged, disputed, or made the subject of a release demand, lawsuit, title objection, recorder inquiry, attorney demand, or government request, you must promptly cooperate with us and provide all relevant information. If LienNow reasonably believes a document may be fraudulent, unauthorized, materially incorrect, unsupported, or harmful to LienNow, a third party, or title to property, LienNow may pause Services, require written instruction, require attorney involvement, decline future Services, or, where permitted by law, assist with a release, cancellation, correction, or withdrawal. Nothing in this Section obligates LienNow to provide legal advice or to determine legal validity.

9. Fees, Payment, Refunds, and Cancellations

You agree to pay all service fees, filing and recording fees, mailing and courier charges, rush fees, research fees, membership or subscription fees, taxes, processing fees, third-party charges, and other amounts associated with your orders. For one-time or transactional orders, payment is due before processing unless otherwise agreed, and LienNow may decline to begin, continue, or release any order until payment is received in full.

For membership, subscription, enterprise, or account-based customers, invoices are due according to the applicable invoice, membership agreement, or account terms. Amounts not paid when due may result in suspension of Services, late fees, collection costs, reasonable attorney fees, and termination of access, in each case to the extent permitted by law.

Unless otherwise stated in writing, an order may be cancelled only before meaningful work has begun. “Meaningful work” includes document preparation, research, order-specific customer communication, third-party submission, mailing, filing, recording, and signature or notary coordination. Refunds are not guaranteed; if LienNow approves a refund, it may be issued as account credit, a partial refund, or another method we determine. Government filing and recording fees, mailing and courier charges, rush fees, other third-party costs, and completed work are generally non-refundable. Membership and subscription fees are non-refundable unless a separate written agreement expressly states otherwise.

10. Third-Party Vendors and Referrals

LienNow may use or refer you to third-party vendors, including postal and certified-mail providers, e-recording vendors, process servers, notaries, title and property-data sources, payment processors, collections providers, attorneys, and software and cloud providers. LienNow is not responsible for the acts, omissions, errors, delays, advice, fees, outages, security incidents, or performance of any third party, and your use of third-party services may be subject to separate terms and privacy policies. Any referral is provided for convenience only and is not a guarantee of quality, outcome, cost, or performance.

11. Website, Accounts, and Acceptable Use

You are responsible for maintaining the confidentiality of your login credentials and account information and for all activity under your account. You agree not to use LienNow’s website, forms, Services, software, or documents to:

  • Violate any law, regulation, court order, contract, intellectual-property right, privacy right, or other third-party right.
  • Submit false, fraudulent, deceptive, defamatory, harassing, abusive, obscene, threatening, or unlawful content.
  • Upload malware, interfere with systems, attempt unauthorized access, scrape data, bypass security, or disrupt the Services.
  • Reverse engineer, copy, resell, reproduce, distribute, or commercially exploit LienNow’s forms, templates, software, workflows, databases, or other proprietary materials without written permission.
  • Impersonate any person or entity, or misrepresent your authority to act for a company, project, property, or claimant.

LienNow may suspend or terminate your access, decline orders, remove content, or take other action if we reasonably believe you have violated these Terms or created a legal, operational, reputational, or security risk.

12. Intellectual Property and License to Your Content

All LienNow names, logos, forms, templates, workflows, written and website content, software, data compilations, databases, and processes are owned by LienNow or its licensors and are protected by copyright, trademark, trade-secret, and other laws. Subject to these Terms, LienNow grants you a limited, revocable, non-exclusive, non-transferable license to use the documents we generate for your specific order and internal business purpose. You may not copy, resell, publish, distribute, sublicense, scrape, or commercially exploit LienNow materials except as expressly permitted in writing.

You retain ownership of the information and documents you submit. You grant LienNow a non-exclusive license to use, process, store, transmit, reproduce, and disclose that information as reasonably necessary to provide the Services, comply with law, enforce these Terms, and communicate with you and with third parties involved in your requested Services.

13. Privacy and Communications

LienNow’s collection, use, storage, and disclosure of your information is described in our Privacy Policy, which is incorporated into these Terms by reference. We may collect, use, store, disclose, and transmit customer, project, property, payment, contact, and document information as necessary to provide the Services, process payments, submit filings, mail documents, maintain records, comply with law, and enforce these Terms.

You authorize LienNow to contact you by email, phone, mail, and customer portal regarding your orders, account activity, documents, deadlines, billing, disputes, and Service updates. Where LienNow sends text messages, it will do so consistent with applicable law, and any consent required for automated or marketing text messages will be obtained separately and may be revoked as described at the time of consent. You are responsible for keeping your contact information accurate. You acknowledge that documents prepared, mailed, served, filed, or recorded may become public records or be disclosed to owners, contractors, suppliers, lenders, title companies, recorders, government offices, and other parties as part of the Services.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIENNOW PROVIDES ITS WEBSITE, CONTENT, DOCUMENTS, INFORMATION, SOFTWARE, AND SERVICES “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LIENNOW DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, TIMELINESS, COMPLETENESS, LEGAL SUFFICIENCY, ENFORCEABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Without limiting the foregoing, LienNow does not warrant that:

  • Any information, deadline, educational content, template, or document is accurate, complete, current, or legally sufficient.
  • Any lien, notice, bond claim, release, demand, or other document will be valid, enforceable, timely, accepted, recorded, indexed, served, delivered, or effective.
  • You have the right to file, record, mail, serve, enforce, release, or rely on any document.
  • Any recorder, government office, recipient, owner, contractor, title company, court, or other party will accept, process, or act on any document.
  • Any Service will result in payment, collection, settlement, title clearance, dispute resolution, or preservation of rights.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIENNOW AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, VENDORS, AFFILIATES, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUE, LOST COLLECTIONS, LOST LIEN RIGHTS, MISSED DEADLINES, LOST BUSINESS OPPORTUNITY, CLOUDED-TITLE DAMAGES, OR ATTORNEY FEES AND LEGAL COSTS, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIENNOW’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES, THESE TERMS, ANY ORDER, OR ANY DOCUMENT WILL NOT EXCEED THE AMOUNT YOU PAID LIENNOW FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

These limitations apply regardless of the legal theory asserted. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or gross negligence where such exclusion is not permitted.

16. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless LienNow and its owners, officers, directors, employees, contractors, agents, vendors, affiliates, successors, and assigns from and against any claims, demands, damages, liabilities, losses, penalties, fines, costs, and expenses (including reasonable attorney fees) arising out of or related to:

  • Your use of the Services.
  • Any information, instruction, document, signature, approval, representation, or omission you supply.
  • Any lien, notice, bond claim, release, cancellation, demand, mailing, service, filing, or recording prepared or processed through LienNow at your request.
  • Any allegation that such a document is false, fraudulent, excessive, invalid, unauthorized, late, premature, improper, defective, or legally insufficient.
  • Any dispute involving an owner, contractor, subcontractor, supplier, lender, title company, government office, recorder, or other third party.
  • Your violation of these Terms, applicable law, or any third-party or contractual right.

LienNow will provide you reasonable notice of any claim subject to indemnification and may participate in its defense with counsel of its choice. This Section applies to the maximum extent permitted by applicable law and does not require you to indemnify LienNow for LienNow’s own fraud, willful misconduct, or gross negligence where such indemnity is prohibited.

17. Releases and Post-Filing Actions

You are responsible for ordering any required release, discharge, cancellation, correction, amendment, satisfaction, or withdrawal. LienNow does not monitor whether a debt has been paid, whether a lien must be released, whether a claim amount must be reduced, or whether a document must be corrected. If you receive payment, settle a dispute, discover an error, or become aware that a document may need to be released or corrected, you must promptly notify LienNow and, where appropriate, consult legal counsel. Additional fees may apply for releases, corrections, amendments, cancellations, or follow-up filings.

18. State-Specific Terms

Certain states require specific disclosures, procedures, document language, execution formalities, notarization, delivery methods, recording formats, deadlines, venue provisions, consumer protections, or unauthorized-practice-of-law notices. To the extent required by applicable law, those state-specific requirements control over any conflicting provision in these Terms. If LienNow provides a state-specific addendum, disclosure, or service term, it is incorporated into these Terms for the applicable project, document, or Service.

19. Changes to the Services and to These Terms

LienNow may change, suspend, or discontinue any Service, website feature, workflow, document type, price, service area, processing method, or vendor relationship at any time. LienNow may also update these Terms from time to time. When we make material changes, we will update the Effective Date above and provide reasonable notice by posting the updated Terms on our website and, where practical, by notifying account holders. Changes apply prospectively; the version of these Terms in effect when you place an order governs that order. Your continued use of the Services after updated Terms take effect constitutes acceptance of the updated Terms to the extent permitted by law.

20. Notices

Notices to LienNow must be sent to:

LienNow

One Towne Square, Suite 1470

Southfield, MI 48076

Email: info@liennow.com

Notices to you may be sent to the email address, mailing address, phone number, or account contact information you provide, and you are responsible for keeping that information current. Email notice to you is effective when sent, provided LienNow does not receive an automated delivery-failure response; mailed notice is effective three business days after deposit with the postal service.

21. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to LienNow, the Services, any order, or any document are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules, except where a mandatory consumer-protection or lien law of another applicable state controls.

Before starting any formal proceeding, the party raising a dispute must send the other party written notice describing the dispute, the relief sought, and the supporting facts, and the parties will attempt in good faith to resolve it within thirty (30) days after the notice is received.

If the dispute is not resolved, it will be resolved by binding arbitration administered by a recognized arbitration provider before a single neutral arbitrator, seated in Oakland County, Michigan, or another mutually agreed or legally required location. To the maximum extent permitted by law, disputes will be arbitrated on an individual basis only; class actions, class arbitrations, representative actions, and consolidated proceedings are waived. If the class-action waiver is held unenforceable as to a particular claim, that claim will proceed in court, but the remainder of this Section will continue to apply.

Nothing in this Section prevents either party from bringing an individual claim in small-claims court where eligible, or prevents LienNow from seeking injunctive or equitable relief, collection of unpaid amounts, or protection of its intellectual property and confidential information in a court of competent jurisdiction. Where arbitration does not apply, the state and federal courts located in Oakland County, Michigan will have exclusive jurisdiction and venue, and the parties consent to that jurisdiction.

22. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not permitted, and the remaining provisions will remain in full force and effect.

23. Assignment

You may not assign or transfer any right or obligation under these Terms without LienNow’s prior written consent. LienNow may assign or transfer these Terms and its related accounts, receivables, data, and obligations in connection with a merger, acquisition, asset sale, reorganization, financing, or change of control.

24. Force Majeure

LienNow is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, natural disasters, weather, fire, labor disputes, utility or internet failures, system or third-party-platform outages, government or recorder actions or backlogs, postal or courier disruptions, and pandemics or public-health emergencies.

25. Waiver

LienNow’s failure to enforce any provision of these Terms is not a waiver of that provision or of any other provision, and no waiver is effective unless made in writing by LienNow.

26. Entire Agreement

These Terms, together with any order form, invoice, membership or subscription agreement, service agreement, Privacy Policy, written proposal, and incorporated addendum, constitute the entire agreement between you and LienNow regarding the Services and supersede any prior or contemporaneous understanding on the same subject. If a signed written agreement between you and LienNow directly conflicts with these Terms, the signed agreement controls, but only as to the conflicting provision and only for the Services it covers.